Returns & Exchanges
At Growth Share Matrix, we stand by the quality of our products and offer a 30-day return window for items in their original condition. We aim to ensure your investment in our tools yields the highest possible satisfaction and performance.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order you wish to return to generate a unique Return Merchandise Authorization (RMA) number.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all tags and documentation are included to prevent processing delays.
- 3.Ship the Package
Affix the prepaid shipping label provided in your portal and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the return, your refund will be processed back to the original payment method within 5-7 business days.